[ Help Desk ]

Support

Purchase delivery, broken files, refunds, and customer questions.

Contact

If you need help with purchase delivery, broken files, or refund requests, contact gymratsonlyfit@gmail.com.

Response Time

Target response time is within 24 hours on weekdays.

Include In Your Message

  • Purchase email used at checkout
  • Date of purchase
  • Short description of the issue

Delivery Issues

If your files do not arrive, first check spam/promotions folders. If still missing, email support and we will resend manually.

Refund Requests

See the full policy at refunds page. Include subject line: Refund Request - Gym Rats Only.

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